A pioneer in diagnostic services, Dr. Lal PathLabs (LPL) has state-of-the-art technology and equipments to carry out over more than 1,650 different tests. With expansion plans to create a pan-India footprint, there was a clear need to integrate all collection centers and labs to integrate clinical processes with the business. With futuristic approach in services and technology, it decided to implement Microsoft Dynamics® AX 4.0, which was upgraded to AX 2009. IL&FS Technologies deployed the solution to enhance productivity and efficiency, resolve business expansion and management issues; ensure anytime-anywhere reporting and analysis. The solution now ensures better services with improved and quicker communication. With annual savings of INR 6 crore, Dr Lal PathLabs expects to lower the cost of operations significantly over the next five years. The organization has already recovered the implementation cost.